[esocialaction] Capability models

[Nick Plant]

Andy

One of the tangible outcomes of the model relating to information
systems sustainability in community organisations emerging from my
research is a practical tool of the sort you are seeking, I think. More
specifically, my "information systems healthcheck for community
organisations" uses a questionnaire-driven technique to generate
indicators of "health" based on organisational, technical and social
factors (not solely in *self*-administered mode, more an approach
facilitated by the external helper working participatively with
stakeholders in the 'client' organisation). Using formative evaluation
techniques, this has successfully led to a negotiated approach to
practical action planning, aimed at increasing IS sustainability through
manageable evolutionary change. The whole thing thereby not only
supports situational diagnosis but also action planning and change, I
claim.

I would be delighted to say more about this at the Loughborough meeting,
subject to the outcomes of a meeting I'm having with my colleagues Anne
and Clodagh next week, at which we will be deciding what (else) we might
offer/contribute.

Incidentally, whilst I'm on-list, perhaps I can just add that I have
been meaning to add some stuff to the wiki (even if only some pointers)
ever since the Sheffield meeting, and I am sorry I have failed to do so
as yet. I am taking annual leave soon and *may* still reach this item on
my list beforehand...

Best wishes,

Nick

> -----Original Message-----
> From: esocialaction-bounces at email-lists.org 
> [mailto:esocialaction-bounces at email-lists.org] On Behalf Of 
> Dearden, Andrew M
> Sent: 22 July 2005 15:24
> To: esocialaction at email-lists.org
> Subject: [esocialaction] Capability models
> 
> 
> A question to those of you who are involved in Circuit Riders 
> / eRiders activities.
> 
> Consultants in the commercial world make use of a lot of 
> 'capability models' or metrics that can help an organisation 
> to evaluate how effectively it is using technology or what 
> its strengths and weaknesses are. These can take the form of 
> self adminstered questionnaires or balanced scorecard tools.
> 
> Evaluating an organisation with these might then lead on to 
> particular suggestions as to what to prioritise.
> 
> A question I have is whether such assessment models are 
> available in the social action world? 
> 
> Any suggestions? Perhaps some of those who are attending 
> Loughbourough might have some suggestions?
> 
> 
> Andy
> 
> 
> Andy Dearden
> Communications & Computing Research Centre ACES Harmer 
> Building Sheffield Hallam University Sheffield
> S1 1WB
> UK
> 
> email: a.m.dearden at shu.ac.uk
> Tel: 0114 225 2916
> Fax: 0114 225 3161
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