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Colleagues,<BR>
<BR>
Please see below for information. I know this has been raised by some school network managers. I will keep you posted on developments.<BR>
<BR>
regards,<BR>
<BR>
Andy<BR>
<BR>
Andy Wynne <BR>
Sheffield South City Learning Centre <BR>
awynne@ssclc.net <BR>
<BR>
<B><BR>
----- Original Message ----- <BR>
From: <yhrbc@bt.com><BR>
To: <ed-simshelp@sheffield.gov.uk>,<BR>
Sent: Tue Jun 27 16:30<BR>
Subject: Fwd: Yorks & Humber - Google search problems<BR>
<BR>
<BR>
<BR>
</B>
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<P><FONT face=Verdana size=2>All</FONT> </P>
<P><FONT face=Verdana size=2>Calderdale ref: QF260045</FONT> <BR>
<FONT face=Verdana size=2>BT ref: 1703692</FONT> </P>
<P><FONT face=Verdana size=2>There is an ongoing problem with the Google search engine. Search requests are blocked with a message similar to the following:</FONT></P>
<P> <FONT face=Verdana size=2>"we are sorry but the query looks similar to automated requests from a computer virus or spyware programme".</FONT> </P>
<P><FONT face=Verdana size=2>This is due to the way Google interprets search requests, and appears to be unable to differentiate between automated and individual manual requests. We will be contacting Google to request a solution to this problem.</FONT></P>
<P><FONT face=Verdana size=2>This problem not only affects the Y&H network. Logging onto Google Groups (Beta) and searching for "automated requests" will produce a list of worldwide users experiencing the same problem. So far, Google have made no comment on this issue.</FONT></P>
<P><FONT face=Verdana size=2>There are a couple of work-arounds:</FONT> </P>
<P><FONT face=Verdana size=2>1. Delete </FONT><A href="http://www.google.com/sorry/?continue=" target=_blank><U><FONT face=Verdana color=#0000ff size=2>http://www.google.com/sorry/?continue=</FONT></U></A><FONT face=Verdana size=2> from the whole address and you will get your search result (not tested).</FONT></P>
<P><FONT face=Verdana size=2>2. Use another search engine.</FONT> </P>
<P><FONT face=Verdana size=2>We will advise further when Google have this problem resolved.</FONT> </P>
<P><FONT face=Verdana size=2>Regards</FONT> <BR>
<FONT face=Verdana color=#000000 size=2>Rowland Brooks | Customer Service & Network Operations Front Office | BT Global Services | Tel 0845 601 5125 | Email: </FONT><A href="compose.pl?To=rowland.brooks@bt.com" target=_blank><U><FONT face=Verdana color=#000000 size=2>rowland.brooks@bt.com</FONT></U></A><FONT face=Verdana color=#000000 size=2> | Web: </FONT><A href="http://www.bt.com/globalservices" target=_blank><U><FONT face=Verdana color=#000000 size=2>www.bt.com/globalservices</FONT></U></A><FONT face=Verdana color=#000000 size=2> </FONT></P>
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