[Shefflea-broadband] FW: Shefproxy - Server Failure

[Andy Wynne]

Colleagues,

Shefproxy is back up, it appears. See below for confirmation.

Regards,

Andy

=========
Andy Wynne
Sheffield South CLC
awynne at ssclc.net
www.ssclc.net
 


-----Original Message-----
From: graeme.minney at bt.com [mailto:graeme.minney at bt.com] 
Sent: 26 September 2005 09:32
To: awynne at ssclc.net; ian.c.george at bt.com; keith.wall at bt.com;
yhrbc at bt.com
Cc: Jim.Shelston at sheffield.gov.uk; graeme.minney at bt.com
Subject: RE: Shefproxy - Server Failure
Importance: High


All,

I can confirm that all services are operational again as at 9.30 this
morning and we are seeing traffic flowing from the schools.

The cause of this problem is under investigation.

Regards

Graeme

Graeme Minney| Programme Manager, Major Client Solutions | BT Global
Services | Tel:+44 (0)1494 792158| E: graeme.minney at bt.com 

Our BT values: Trustworthy, Helpful, Inspiring, Straightforward, Heart.

This electronic message contains information from BT, which may be
privileged or confidential. The information is intended for use only by
the individual(s) or entity named above. If you are not the intended
recipient, be aware that any disclosure, copying, distribution or use of
the contents of this information is strictly prohibited. If you have
received this electronic message in error, please notify me by telephone
or email (to the number or email address above) immediately.

Activity and use of the British Telecommunications plc e-mail system is
monitored to secure its effective operation and for other lawful
business purposes. Communications using this system will also be
monitored and may be recorded to secure effective operation and for
other lawful business purposes.

British Telecommunications plc. Registered office: 81 Newgate Street
London EC1A 7AJ Registered in England no: 1800000

 


-----Original Message-----
From: Andy Wynne [mailto:awynne at ssclc.net] 
Sent: 26 September 2005 09:17
To: Minney,G,Graeme,JPGA8X C; George,IC,Ian,JPGA4X R;
Wall,K,Keith,JXFH1B R; SOLU YHRBC G
Cc: Jim.Shelston at sheffield.gov.uk
Subject: RE: Shefproxy - Server Failure

Hi Graeme,

proxy.bty-h.org.uk appears to work OK, so the standard secondary proxy
log in does not seem to have been affected.

Regards,

Andy

=========
Andy Wynne
Sheffield South CLC
awynne at ssclc.net
www.ssclc.net
 


> -----Original Message-----
> From: graeme.minney at bt.com [mailto:graeme.minney at bt.com]
> Sent: 26 September 2005 09:03
> To: awynne at ssclc.net; ian.c.george at bt.com; keith.wall at bt.com; 
> yhrbc at bt.com
> Cc: Jim.Shelston at sheffield.gov.uk; graeme.minney at bt.com
> Subject: Shefproxy - Server Failure
> Importance: High
> 
> 
> Andy / Jim,
> 
> Ian George is looking into this as I write.
> 
> There has been a failure of the Server which provides the
> Sheff Proxy and Secondary Proxy log-on facilites. The auto 
> Primary proxy is working normally.
> 
> There was no week-end work - this problem is being caused by
> a failure of the Server - and both the repair and the reason 
> for the failure is underway.
> 
> Rowland,
> 
> Please open a Y&H TT for this - you will also be getting
> trouble calls in from the other 3 ISP LEA's.
> 
> Regards
> 
> Graeme
> 
> Graeme Minney| Programme Manager, Major Client Solutions | BT
> Global Services | Tel:+44 (0)1494 792158| E: graeme.minney at bt.com 
> 
> Our BT values: Trustworthy, Helpful, Inspiring,
> Straightforward, Heart.
> 
> This electronic message contains information from BT, which
> may be privileged or confidential. The information is 
> intended for use only by the individual(s) or entity named 
> above. If you are not the intended recipient, be aware that 
> any disclosure, copying, distribution or use of the contents 
> of this information is strictly prohibited. If you have 
> received this electronic message in error, please notify me 
> by telephone or email (to the number or email address above) 
> immediately.
> 
> Activity and use of the British Telecommunications plc e-mail
> system is monitored to secure its effective operation and for 
> other lawful business purposes. Communications using this 
> system will also be monitored and may be recorded to secure 
> effective operation and for other lawful business purposes.
> 
> British Telecommunications plc. Registered office: 81 Newgate
> Street London EC1A 7AJ Registered in England no: 1800000
> 
>  
> 
> -----Original Message-----
> From: Andy Wynne [mailto:awynne at ssclc.net]
> Sent: 26 September 2005 08:55
> To: Minney,G,Graeme,JPGA8X C; George,IC,Ian,JPGA4X R; 
> Wall,K,Keith,JXFH1B R
> Cc: 'Shelston Jim'
> Subject: Shefproxy
> 
> Grame/all,
> 
> You will  have had reports that sheproxy is requesting a
> password this morning, and shef/steel does not gert a 
> connection (though proxy.bty-h.org.uk is still working. I 
> have reported this by phone to Ian and I am sure it has also 
> come in via our SIMS helpdesk. 
> 
> Don't know what's wrong - presumably it's a result of some
> work that has taken place on the weekend? 
> 
> Please update me with progress/actions.
> 
> Regards,
> 
> Andy
> 
> 
> =========
> Andy Wynne
> Sheffield South CLC
> awynne at ssclc.net
> www.ssclc.net
>  
> 
> 
>